Privacy Policy

Geothermal Advantage

Privacy Policy

Effective Date: March 5, 2026

Welcome to Geothermal Advantage ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at geothermaladvantage.ca (the "Site").

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our geothermal installation services or when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, and may include:

  • Contact Information: Name, email address, and phone number.

  • Project Details: Any details you provide in the message body of our contact forms regarding your residential or commercial property.

  • Automatically Collected Information: Like many websites, we automatically collect certain technical information when you visit our Site, such as your IP address, browser type, operating system, and browsing behavior (via cookies and similar tracking technologies).

Please Note: We do not collect credit card numbers, banking details, or process any payments directly through our website.

2. How We Use Your Information

We use the personal information we collect for the following business purposes:

  • To Respond to Inquiries: To contact you regarding your request for a quote, consultation, or general questions about our geothermal services.

  • To Provide Services: To schedule site visits and deliver the services you have requested.

  • To Improve Our Website: To understand how visitors use our Site so we can improve the user experience and our marketing efforts.

  • To Send Administrative Information: To send you details about our services, changes to our terms and policies, or other related business communications.

3. Will Your Information Be Shared With Anyone?

We do not sell, rent, or trade your personal information to third parties. We will only share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party vendors, service providers, or contractors who perform services for us or on our behalf (e.g., website hosting, data analysis, email delivery) and require access to such information to do that work.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Business Transfers: If Geothermal Advantage is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to improperly collect, access, steal, or modify your information.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

 

  • Request access to the personal information we hold about you.

     

  • Request that we correct or update inaccuracies in your personal information.

     

  • Request that we delete your personal information.

  • Withdraw your consent to our processing of your personal information at any time.

To exercise these rights, please contact us using the details provided below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or if you would like to access, correct, or delete your personal information, you may contact our Privacy Officer at: in**@*****************ge.ca